Sarah Harkleroad

Amplity Learn Q&A

Information is below regarding how my experience and skills match the requirements of Amplity Learn's Sr. Director role.

Interview Q&A

Questions and Answers

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Learning & Design

What is your experience in L&D?

For the last seven years, I have led L&D inside regulated healthcare and pharma companies.

For more than than 20 years, I have designed and delivered learning for adults from around the world. For the past seven years, my expertise has been applied inside healthcare systems and life sciences as Director of L&D and Talent Development.

Supporting evidence
  • 20+ years in education across instruction, curriculum development, and program leadership.
  • 7 years leading L&D for enterprise healthcare systems and pharma clients: Steward Health Care, Revere/Bookmark Medical, and Novo Nordisk.
Competency match

A Match to Amplity's Leadership Competencies

A map is below of my record against the competencies Amplity defined for this role.

People Leadership

Builds capability, develops talent, creates an environment where teams can perform and grow.

Led a team of 28 — sales, intake, customer service, instructional designers, and LMS admins — while upskilling staff and reconfiguring roles around their talents.

Business Ownership

Translates direction into clear priorities, operating plans, and measurable results.

Owned multimillion-dollar budgets (1. enterprise L&D department and 2. a tuition- and grant-funded business unit); delivered $300K+ in annual savings to the department and $1 million+ annual savings to the organization.

Stakeholder Influence

Builds trusted relationships and translates client challenges into compelling solutions.

Partnered with cross-functional department heads across 40+ hospitals, 100+ clinics, and pharma; presented directly to the YMCA of Greater Boston board and C-suite. Listened carefully for root cause and needs analysis.

Future Focus

Brings forward new approaches in AI-enabled learning, adaptive learning, and content automation.

Built an AI assistant via Copilot Studio; deployed AI chatbots, role-play simulations, and automation designed for regulated environments. Leveraged AI for collaboration, synthesis, workflow automation, content generation (images, videos, narration), project drafts, and more.

Operational Ownership

Creates clarity, discipline, accountability, and scalable ways of working.

Architected LMS/LCMS systems, bulk-imported 7,000 content files (saving six months of staff time), and kept data audit-ready for Joint Commission and CMS regulators and Legal. Automated processes across multiple applications for talent recruitment, off-boarding, and instructional design life cycle.

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